Participation

Participation is the key to a successful Web 2.0 strategy. ReviewMonitor features a dashboard which allows you to monitor and manage multiple channels with ease.

Reminders/Alerts

ReviewMonitor provides various alerts and notifications to ensure our clients always receive important information, even if they choose not to login every day. The keyword alerts notify you immediately whenever negative keywords like bedbugs, mold, etc are mentioned in a review. We also provide you with a weekly newsletter detailing activity within the last seven days.

Review Analysis

The Review Analysis section of our program provides a summary of the keywords and phrases found within the online travel site reviews. This allows you to quickly glance at the main topics associated with the reviews. The feature also comes with the ability to sort your reviews by both positive and negative ratings.

Service, Training & Orientation

Our superior level of customer service ensures that you will receive a fast response to your inquiries. We strive to respond to your requests within 24 hours, if not just a few minutes, and new hotels will be setup no later than three to five business days.

SIM Partners will not only set up your hotels for free, but will also commit to guiding your group or individual property through a ReviewMonitor online orientation at no additional charge. This orientation will cover an overview of why social media is becoming an important aspect of their operations, what types of opportunities it can offer, how to use our system, and how to make ReviewMonitor information improve your business.